Dear Valued Customer,
Almost forty years have gone by since almost all service stations in America transitioned to self-service gasoline. During this entire period, Hollin Hall Automotive continued to provide outstanding service to its loyal customers. The reason that no other service station provides any service at all is simple…There is little to no profit in gasoline and certainly not enough to warrant even a single minimum wage attendant.
With the price of gasoline skyrocketing, ever-increasing costs associated with the price of gasoline (i.e. credit card fees), Metro tax, etc…We have been forced to make the extremely painful decision to join the ranks of all other gasoline retailers and eliminate customer service at the fuel islands. Providing service has been costly for several years, but now it is causing severe financial losses that we can no longer absorb.
We will continue to have someone available to help those customers who are not familiar with operating the pumps, and certainly we will help anyone who physically cannot pump their own gas.
These changes will take place effective Monday, April 16th! We sincerely regret that we are forced to make this decision and hope that we will be able to continue to serve our loyal customers as we have done for over 50 years!
Hollin Hall Automotive has been a part of the Alexandria, VA community for over 50 years. Click here to see what we’ve been up to!
Ruth Ann Harvey
ASE Master Technician